A warm welcome for travel groups in Otley
Otley provides a warm welcome for group and coach tours visiting the town to see our fabulous history, visit our amazing shops and market, take in tours of our film locations, or enjoy the surrounding great outdoors where national heroes such as the Brownlee Brothers and Lizzie Deignan have trained.
Please watch the above short video for five suggested things to do on a visit
Arrival welcome
Otley welcomes group and coach travel and we can provide an arrival for coaches on request. Where possible, the welcome will be provided by the Otley Bellman or a local volunteer in his stead. The person providing the welcome will also be able to provide tourism information, including leaflets, about the town. To request a welcome from the bellman, please click here to email a request. Please note – the availability of the bellman is limited and not all requests can be accommodated, despite our best efforts.
Coach drop-offs
There are two centrally located coach drop-off points on the A659 (Boroughgate LS21 1AG). Both drop-off points display maps of Otley to make it easier for visitors to find their way around.
The Westbound drop off point (towards Ilkley and Skipton) can be found here
The Eastbound drop off point (towards Pool and Harewood) can be found here
Waiting areas
There is shelter at Otley Bus Station, across the road from the coach pick-up/drop-off points and also under the ‘overhang’ outside KD Carpets/Roadrunner sandwich bar on the west-bound A650 (location as above).
Coach parking
There are three coach parking spaces on Cattle Market Street, LS21 1RW – a short drive from the drop-off points. These are for long-term parking and are free of charge. There are regular traffic warden patrols in the week to ensure these are not occupied by other vehicles.
Facilities
There are public conveniences with disabled access in Orchard Gate, LS21 3NX, and next to the Riverside Café in Wharfemeadows Park, Farnley Ln, LS21 2RW. Many of the town supermarkets, cafés, pubs and restaurants offer disabled facilities.
Coach driver facilities
Coach drivers are welcome to use the public facilities above. If the town council offices are open in the adjacent Otley Core building, please request access for free.
Coach driver £10 lunch voucher
Otley offers a £10 voucher scheme for coach drivers to spend in participating cafes and take away shops. This is towards the purchase of food and drinks.
Please download this PDF file of the voucher and keep this on your mobile phone. Show it at participating outlets ALONGSIDE YOUR DRIVER ID OR PROOF OF POSITION to obtain the £10 off.
Paper copies of the voucher can be obtained from Otley Town Council’s office in Orchard Gate during normal opening times. Please bring ID for a paper voucher.
A list of participating outlets and links to their Google Maps locations can be found here.
Visitor Information
Otley’s Tourism Information Centre (TIC) is located at the Otley Community Hub and Library on Nelson Street. It offers information, maps, and printed walking trails around Otley. Similar materials can also be picked up from the Otley Town Council offices in Orchard Gate during normal opening hours.
Feedback
We sincerely hope you will have a pleasant stay in Otley. For those requiring immediate or emergency services, please dial 999.
For any comments or queries regarding your experience in Otley, please contact Jason Knowles in writing by clicking here. We take all comments seriously and will respond within 28 days.